bdbajee 24 Privacy Policy

This Privacy Policy ("Policy") applies to all users of the bdbajee 24 platform. When you use the bdbajee 24 website, create an account, or use any of our services, the terms of this Policy automatically apply to you.

To understand the full terms of our service, please read the Terms and Conditions page, which contains detailed information about user rights and responsibilities. This Privacy Policy applies together with those Terms and Conditions.

Any changes to this Policy will be published on this page along with the effective date of those changes. We recommend reviewing this page regularly.

bdbajee 24 collects two types of information — what you provide directly, and what is collected automatically through your use of the platform.

1.1 Information You Provide Directly

When you register on our platform or use our services, the following information may be collected:

• Full name, date of birth, and national ID details
• Mobile number and email address
• Home address and contact details
• Information required for financial transactions (such as mobile banking numbers)
• Documents submitted during account verification
• Records of communications with our support team

1.2 Automatically Collected Information

When you use our website, the following information may be collected automatically:

• IP address and device identification details
• Browser type, language, and operating system
• Time spent on the site, page view history, and navigation patterns
• Information collected through cookies and similar tracking technologies
• Referral source and user session details

Collected information is used only for specific purposes. bdbajee 24 never uses your personal information unnecessarily or sells it commercially to third parties.

2.1 Account and Service Management

• Creating, verifying, and keeping your account secure
• Processing financial transactions including deposits and withdrawals
• Ensuring all platform services run smoothly
• Determining eligibility for promotions, bonuses, and rewards

2.2 Security and Fraud Prevention

• Detecting and preventing unauthorised access to accounts
• Taking action against suspicious transactions and fraud
• Checking for multiple accounts belonging to the same person
• Verification required to maintain the integrity of the platform

2.3 Service Improvement and Personalisation

• Presenting services and offers according to your preferences
• Identifying and resolving technical issues on the platform
• Keeping you informed about new games and features
• Continuously improving the standard of customer service

2.4 Meeting Legal Obligations

Information may be used to meet applicable legal requirements, resolve disputes, and respond to requests from government authorities where applicable.

bdbajee 24 does not sell your personal information to third parties. However, information may be shared in certain specific circumstances, as described below.

3.1 Service Provider Partners

We work with trusted partners for payment processing, technology services, and other necessary services. These partners receive only the information needed to provide that specific service. We ensure through contracts that they keep your information secure.

For example, when you deposit or withdraw via bKash, Nagad, or Rocket, the relevant payment provider is shared the information needed to complete the transaction.

3.2 Legal Requirements

Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or obligations under applicable law. In such situations, we provide only the minimum information necessary.

3.3 Business Changes

In the event of a business merger, acquisition, or restructuring, user information may be transferred to the new operating entity. This will be done on the condition that similar protections as in this Privacy Policy are maintained.

The bdbajee 24 website uses cookies and similar tracking technologies. These technologies help us improve site functionality and personalise your experience.

4.1 Types of Cookies

• Essential Cookies: Required for login sessions, security, and core platform functionality.
• Functional Cookies: Used to remember your preferences, such as language selection.
• Analytics Cookies: Help us understand site usage patterns and improve performance.
• Marketing Cookies: Used to present relevant offers and information.

4.2 Cookie Controls

Most modern browsers allow you to disable cookies. However, disabling essential cookies may cause some platform features to not work properly. Follow your browser's instructions to change cookie settings.

bdbajee 24 has put in place both technical and organisational security measures to keep your personal information safe.

5.1 Technical Security

• Data transmission is secured through SSL (Secure Socket Layer) encryption.
• Stored information is kept in encrypted format.
• Servers are protected with firewalls and anti-intrusion systems.
• Regular security testing and vulnerability assessments are carried out.

5.2 Organisational Security

• Only authorised staff can access user information.
• Staff receive regular training on data privacy and security.
• Defined procedures are in place for handling data breach incidents.

Please note that transmitting information over the internet is not completely secure. We make every effort to ensure maximum protection, but no method can be claimed to be 100% secure.

As a bdbajee 24 user, you have certain rights over your personal information. Contact our support team to exercise these rights.

6.1 Right to Access and Correct Information

You may request to view the personal information stored in your account. If any information is incorrect or incomplete, you may request a correction. We will respond to your request within a reasonable time.

6.2 Request to Delete Information

In certain circumstances, you may request that your information be deleted. However, it may not always be possible to delete all information due to legal obligations, ongoing disputes, or the need to prevent fraud.

6.3 Right to Opt Out of Marketing Communications

If you wish to stop receiving our promotional communications, let our support team know at any time. However, essential communications related to your account and transactions will continue to be sent.

6.4 Account Closure Request

If you wish to close your account and request deletion of your information, contact our support team directly. You may also use the protection options described on the Responsible Gaming page in line with responsible gaming guidelines.

We do not retain your personal information longer than necessary. The retention period is determined based on the type of information, the purpose of use, and legal requirements.

7.1 Information for Active Accounts

Your information is retained while your account remains active. This information is needed for account management, security, and service delivery.

7.2 After Account Closure

Even after an account is closed, information required for legal obligations, dispute resolution, or fraud prevention may be retained for a specified period. Once that period ends, the information is securely deleted.

7.3 Transaction Records

Financial transaction records are retained for a specified period as required by applicable law. These records may also be needed for dispute resolution.

bdbajee 24 is a 21+ platform. Our services are not intended for anyone under age, and we do not knowingly collect personal information from minors.

Age verification is in place during the registration process. If we receive information indicating that a user is under 21 years of age, their account and associated information will be deleted immediately.

If you believe a minor is using our platform, please notify our support team.

Our platform may include connections to certain third-party services, such as payment gateways or game providers. These external services have their own privacy policies and are not under our control.

bdbajee 24 is not responsible for the privacy practices of third-party websites or services. We recommend reading their respective privacy policies before using those services.

For general questions about which services are available on our platform and how they work, visit the FAQ page.

10.1 How Policy Changes Are Made

bdbajee 24 reserves the right to update this Privacy Policy as needed. When changes are made, the updated policy will be published on this page and the "Last Updated" date will be changed. For significant changes, we will notify users by email or platform notification.

Continued use of the platform after a policy change will be taken to mean that you have accepted the new policy. We therefore recommend visiting this page regularly.

10.2 Contact

If you have any questions about this Privacy Policy, wish to make a request regarding your information, or want to raise a concern, please contact us. Our support team is available 24/7 in Bangla and English.

To learn more about us and read details about our commitments, visit the About Us page.